basic client information to make your support experience the very best
on the Internet. We respect your privacy, and we assure you that we will
maintain and use this information responsibly.
navigational information about where you go on our Web site. This information
allows us to see which areas of SupportFreaks.com are most visited. This
helps us improve the quality of visitors’ online shopping experiences by
recognizing and delivering more of the features, services and products
our visitors prefer. Additional non-personally identifiable information
(i.e. domain type, browser version, service provider and IP address) may
be collected which will provide information regarding your use of our Web
site (such as the time of your last visit to a page on our site).
Disclosure of Personal
Any information you provide
to us at this site when you establish or update an account, purchase credits
online or request information (i.e. name, address, e-mail address, telephone
number and credit card information), is maintained in private files on
our secure Web server and our internal systems. This information is used
to enable SupportFreaks.com to deliver services to you. To ensure compliance
with federal law, SupportFreaks.com does not maintain information provided
by children under the age of 16.
You should be aware that
we may disclose specific information about you if necessary to do so by
law or based on our good faith belief that it is necessary to conform or
comply with the law or is necessary to protect the users of our Web site,
the site or the public.
SupportFreaks.com does not
sell, rent or trade your e-mail address to third parties. We may, however,
use third parties to help us provide services to you, such as fulfilling
orders, processing payments, monitoring site activity, conducting surveys,
and administering e-mails. If personally identifiable information (i.e.
name, address, e-mail address, telephone number) is provided to any of
these third parties, we will require that such information be maintained
by them in strictest confidence.
SupportFreaks.com uses a
browser feature known as a cookie, which assigns a unique identification
to your computer. Cookies also allow SupportFreaks.com to make our site
more responsive to your needs, by delivering a better and more personalized
experience to you. The cookies are typically stored on your computer's
hard drive and are used by SupportFreaks.com to help track your clicks
as you go through the pages within SupportFreaks Web site. In addition,
to tell us whether you have previously visited SupportFreaks.com. This
allows registered users to avoid reentering information upon every new
visit to our site.
Updating Personal Information:
We prefer to keep your personal
information accurate and up-to-date. To do this, we provide you with the
opportunity to update or modify your personal information including billing
and shipping information by logging into your account.
For your convenience, our
Web site may contain links to other sites. SupportFreaks.com is not responsible
for the privacy practices or the content of such Web sites.
If you have questions or
how your personal information is used, please visit our site often for
this and other important announcements about SupportFreaks.com.
in providing a safe and secure shopping experience for all of our clients.
We provide stringent and effective security measures on our Web site.
It is our policy to never
send private information, such as your credit card number, via e-mail.
In fact, this is a practice we recommend you adopt in all of your Internet